Last Updated: [2025-2-9]
Introduction
Thank you for using the services provided by COMBER. We value your privacy and are committed to protecting your personal information. This privacy policy (hereinafter referred to as “this policy”) is designed to help you understand how we collect, use, store, disclose, and protect your personal information. By accessing and using our website or other services, you agree to the processing of your personal information in accordance with this policy. If you do not agree to any part of this policy, please immediately stop using our services.
Scope of Application
This policy applies to all our websites, social media accounts, mini-programs, online activities (including games, lotteries, etc.), and other online activities we initiate. Your personal data may be collected during your participation in these activities. This policy does not apply to third-party websites or services, including websites accessed through hyperlinks on our platform.
Collection of Information
We collect your personal information voluntarily provided by you. The methods of information collection include, but are not limited to:
Registration Information: Such as name, gender, email address, phone number, birth date, social media accounts, etc.
Order Information: Such as the names, addresses, contact information, and order details of the purchaser and recipient.
Payment Information: Such as payment account and payment details.
Usage Information: Such as visit times, device model, IP address, browsing behavior, location data, etc.
Interaction Information: Such as content (e.g., photos, videos) when you interact with us through social media.
You should ensure that the information provided is accurate. If the personal information you provide is inaccurate, it may affect our services, and you will bear the corresponding responsibility.
Use of Information
We primarily use the personal information we collect for the following purposes:
Providing Services: Processing orders, payments, deliveries, customer support, etc.
Personalized Services: Recommending products, personalized services, and promotions based on your preferences.
Improving Services: Analyzing user behavior, optimizing service quality, improving website functions, etc.
Security: Preventing fraud, ensuring account security, verifying identity, etc.
Compliance: Complying with legal regulations and other necessary compliance requirements.
We use your information based on your consent or to fulfill contractual obligations. With your consent, we may also use your information to send you notifications and recommendations about our products and activities.
Sharing, Transfer, and Disclosure of Information
We promise not to sell or lease your personal information to any third party without your consent. We will only share your information with third parties under the following circumstances:
Service Providers: To complete your order or provide other services, we may share necessary personal information with third-party partners (such as payment institutions, logistics companies, etc.).
Legal Obligations: We may disclose your information to government agencies or other third parties as required by law.
Business Transfers: If we undergo mergers, acquisitions, or asset transfers, your personal information may be transferred as part of the business, but we will ensure appropriate measures to protect your information.
Other Situations with Your Consent: In cases where you explicitly agree, we may share your personal information with third parties.
How We Store and Protect Your Information
6.1 Storage Location
Your personal information will be stored within the People’s Republic of China. If your information needs to be transferred abroad, we will ensure compliance with relevant laws and inform you prior to collection.
6.2 Data Security
We will take reasonable technical and management measures to protect your personal information, including encryption, access controls, etc., to prevent information loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please understand that internet transmission methods cannot guarantee 100% security, and we cannot ensure that all network transmissions are risk-free.
Your Rights
According to Chinese laws and regulations, you have the right to request access to, correction of, deletion of, or restriction of the processing of your personal information. Specific rights include:
Access and Correction: You have the right to access your personal information we hold and request corrections for any inaccuracies.
Deletion: You may request deletion of your personal information, but in some cases, we may not be able to delete your information immediately due to legal requirements.
Restriction of Processing: You have the right to request that we stop processing certain personal information.
Withdrawal of Consent: You have the right to withdraw your consent to the use of your personal information at any time.
Data Transfer: You may request that we transfer your personal information to other service providers.
Protection of Minors’ Personal Information
We place great importance on the protection of minors’ personal information. Minor users must obtain consent from their parents or guardians before providing personal information. For personal information collected with the consent of a guardian, we will only use or disclose it in accordance with legal requirements, explicit consent from parents or guardians, or to protect the legal rights and interests of minors.
While the definition of a minor may vary across regions and cultures, we consider anyone under 14 years old to be a child. We do not actively collect, nor do we wish to receive, personal information from child users. Since we cannot always accurately identify the age of visitors, if a minor user provides personal information without the consent of a guardian, we advise the guardian to contact us to delete the information and request that we cease sending any information to that user.
We adhere to local laws and do not allow children to register on our website if they have not reached the legal age in their jurisdiction.
Use of SDKs and Third-Party Services
To improve and provide better services, we may use third-party SDKs (Software Development Kits) in our applications. These SDKs may collect information related to your device, such as device model, IP address, etc. We will ensure that these SDKs comply with privacy protection standards and strictly require them to be used only for providing services.
Updates to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page and take effect immediately. We will notify you of significant changes in an appropriate manner. If you continue to use our services, you are deemed to accept the updated policy.
How to Contact Us
If you have any questions, comments, or suggestions regarding this privacy policy, or if you wish to exercise your rights, you can contact us through the following:
Customer Service Phone: [Contact Phone]
Email: [support@comberoutdoors.com]
Company Address: [Company Address]